Combining Coaching and Change Management
to help you achieve
your personal and organizational goals.
Our Approach
Coaching and Change Management – a powerful transformation accelerator
We meet 1:1 to get to know you, your environment, objectives, strengths and challenges, then together create an action plan to achieve your goal leveraging proven Coaching and Change Management methods.
Successful change needs leaders at every level to effectively guide their teams through uncertainty and discomfort while continuing to meet the demands of day-to-day operations and performance goals. Coaches with Change Management expertise are uniquely qualified to support leaders to manage their own reactions and stay focused on effective actions - unleashing your leadership potential.
Through a series of 1:1 sessions, your Coach will:
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Listen powerfully to help you connect with your strengths and values, brainstorm ideas, develop workable action plans and support you along the way.
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Help you identify what's holding you back – your perspectives, expectations of yourself and others, thought patterns, and other limiting behaviors and beliefs.
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Empower you to create a plan to be active and engaged, communicate frequently, share your vision and expectations, and encourage participation at every level in your team.
Along the way, you will learn a lot about yourself and how to be more effective both personally and professionally.
About Us
We've been there.
The Change Coaching Group is a network of Certified Coaches, Change Management and Change Leadership experts with deep experience across multiple industries.
We have been senior leaders driving various types of change in fast-paced, competitive and demanding organizations.
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Digital Transformation
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Performance Targets
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Mergers and Acquisitions
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Company Restructuring
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Culture Change
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Customer Service
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Process Redesign
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Big Data and Analytics
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Artificial Intelligence
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Innovation
We combine deep real world experience with certifications in Professional Coaching & Change Management to help you leverage your strengths and be successful.
Our services are tailored to your personal situation and needs. Contact us for a complimentary 30-minute session to understand your challenges and recommend a Coach to fit your unique needs.
Why is professional certification important?
Professional certification demonstrates our commitment to continually develop knowledge, experience, and skills based on research-based standards, best practices and ethics.
All Change Coaching Group Coaches have been certified by one or more global professional standards organizations, including two of the most highly accredited groups, the International Coach Federation (ICF) and the Association of Change Management Professionals (ACMP).
Frances Harpst
BA, University of Hawaii
MPA, New York University
Our Founder
Frances has over 25 years experience leading change and transformation with companies on Wall Street, healthcare, manufacturing, pharmaceutical and Silicon Valley as an employee and consultant.
GE
Cisco
Oracle
Morgan Stanley
SAP
Citibank
Symantec
CMU
Bayer
As a Board Member for the Association of Change Management Professionals (ACMP), Frances helped to establish the first global professional standards Change Management professionals. She has been a featured speaker at The Conference Board's Transformation Conference and ACMP Change Management Conferences.
Frances earned an MPA from New York University and has multiple professional credentials, including Associate Certified Coach (ACC) from the International Coaching Federation, Certified Change Management Professional (CCMP) from the Association of Change Management Professionals, and Certified Change Practitioner with Prosci ®.
Our Services
Our Coaching sessions focus on your specific challenges - every client is unique.
Some of the most requested focus areas among our clients include:
 Executive CoachingMeet 1:1 with your coach to shift perspectives, get into action, and produce results |  Remote CollaborationDevelop new ways of engaging virtually to foster team spirit and effectiveness |  Team BuildingBuild a cohesive team and help people work effectively together |
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 Individual & Team PerformanceDiscover what motivates you and your team and how to sustain high performance |  CommunicationsCommunicate what's happening so people know what to expect and what's expected |  Leading ChangeIdentify your change leadership style and how to use it to your greatest advantage |
 Customer SatisfactionDevelop a plan to deliver value to customers that really matters to them |  Team EngagementDetermine how teams best collaborate and create an environment where everyone thrives |  Delivering ResultsExecute a plan to achieve team outcomes and company objectives |
I appreciate Frances' problem-solving skills and her energy, empathy, and kindness. She listens well and provides actionable feedback that helped me clarify my goals, identify my personal barriers and develop a plan to forge ahead.
Silicon Valley Executive
Contact Us
Get in touch with us to receive a complimentary 30-minute session where we'll explore your unique coaching needs and tailor a program especially for you.
Life isn't about finding yourself.
Life is about creating yourself.
George Bernard Shaw